At home. When most people learn that I work from home for an actual company I am bombarded with questions. What do you do, who do you work for, how much do you make and can I do it too? Those are the questions I am asked most often.
What do I do? I work for a company that contracts with other companies to provide agents to do customer service, so I am a customer service agent, or representative. Unfortunately the company that I work for does not allow me to disclose their name (to ensure privacy to their clients) so I will refer to them as company “A”. The company who contracts with company “A” I’ll call company “B”. Company A has many companies that use them. Although company B is the work I do, the calls I receive are customers of company A the customer does not know that I am an employee of company A and that I am working from home. For example, if you owned a doctors office and needed a few more nurses, but didn’t want to hire any, you would call a temp agency and they would send over a few nurses from their agency. Although the temps are working in that doctors office, they are paid by the temp agency. But these jobs are permanent.



